Children's Speech Therapy Clinic
Play and learn!
What kinds of personal information do we collect and how?
When you interact with Children’s Speech Therapy Clinic within the clinic, over the phone, via email or via social media (e.g. facebook, website) we may collect personal information about you. This enables us to provide you with information, provide clinical services such as assessment or therapy or complete other inquiries. This information may include your name, your child’s name (and any siblings’ names) and date of birth, your address, phone number (including mobile), email address, language spoken at home, your child’s childcare, kindergarten or school name, discussion about previous diagnoses or health issues, other providers involved with your child and developmental history and current skills.
Do you have to identify yourself when you interact with Children’s Speech Therapy Clinic?
We are unable to perform a number of our functions without obtaining your identifying information. For example, without your child’s date of birth we cannot complete any formal speech or language assessments which are used to determine therapy goals and recommendations. If you wish to remain anonymous when you call initially, only general clinical information can be provided.
Why do we collect the information and how do we use or disclose it?
We collect, hold, use and disclose your personal information:
to complete formal and informal speech and language assessments and to set goals for therapy;
to determine previous or concurrent therapies that are occurring with other service providers;
to allow for open and transparent discussion with other service providers (where permission has been sort);
to access and claim funding from third party funders such as: The Helping Children with Autism Package and the National Disability Insurance Scheme (NDIS);
to access and claim rebates through your Private Health Insurer or Medicare;
to comply with our legal obligations.
Who do we disclose your personal information to?
We may disclose your personal information (with your permission):
to other service providers who are currently providing services to your child in order to share information, assessment results, goals and strategies;
to your child’s general practitioner or pediatrician;
to your child’s childcare, kindergarten or school
where required by law, or to government and enforcement agencies or individuals appointed by a government responsible for investigating and resolving disputes or complaints concerning Children’s Speech Therapy Clinic services.
We do not disclose any personal or other information to third parties and do not use it for any purpose other than to provide services to you and your child.
Do we disclose your personal information overseas?
No information is disclosed to overseas parties.